Privacy Policy

Last updated: July 13, 2026

Honor by NV (“Honor,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit honorbynv.com, submit an inquiry, request services, or otherwise communicate with us.

1. Information We Collect

We may collect information that you voluntarily provide, including:

• Your first and last name
• Email address and telephone number
• The service or support you are requesting
• Event dates, locations, guest counts, preferences, and other project details
• Messages, photographs, memorial information, and other content you choose to share
• Billing, delivery, or transaction information when you purchase or reserve services through an approved payment or booking provider

Our website and hosting providers may also automatically receive limited technical information such as your IP address, browser type, device type, referring page, pages visited, and basic security or diagnostic logs.

2. How We Use Information

We may use personal information to:

• Respond to inquiries and provide compassionate service guidance
• Prepare consultations, estimates, proposals, designs, orders, and service plans
• Coordinate products, vendors, venues, deliveries, transportation, and event details
• Communicate about appointments, deadlines, approvals, payments, and order status
• Provide customer support and maintain our business records
• Protect our website, prevent spam or fraud, and improve our services
• Meet legal, accounting, tax, insurance, or regulatory obligations

3. How Information Is Shared

We do not sell personal information. We may disclose information only as reasonably necessary to operate Honor by NV or provide requested services, including to:

• Website hosting, form-processing, email, booking, payment, printing, shipping, and technology providers
• Funeral homes, care providers, florists, venues, caterers, transportation providers, photographers, entertainers, and other vendors selected for a service
• Professional advisers such as accountants, insurers, or legal counsel
• Government authorities or other parties when required by law, necessary to protect safety or rights, or connected to a business reorganization

Our contact and partnership forms are processed through FormSubmit so that inquiries can be delivered to our email inbox. Information submitted through third-party services is also governed by those providers’ privacy practices.

4. Sensitive and Memorial Information

Memorial planning may involve sensitive family details, photographs, dates, relationships, obituary information, or information about a deceased loved one. Please provide only what is reasonably necessary for the service you request. We use this information to provide and personalize services and share it only with team members and service providers who reasonably need it for that purpose.

5. Cookies and Similar Technologies

Our website or service providers may use essential cookies or similar technologies for site functionality, security, form processing, and performance. Third-party features, including spam-prevention tools, may set their own cookies. You can adjust browser settings to limit cookies, although some website functions may not work as intended.

6. Data Retention and Security

We retain personal information only for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements, and satisfy legal obligations. We use reasonable administrative, technical, and physical safeguards; however, no internet transmission or storage system can be guaranteed completely secure.

7. Your Choices and Privacy Rights

You may ask us to review, correct, or delete personal information you provided, subject to legal and operational exceptions. Depending on where you live and whether applicable law covers our business, you may have additional rights regarding access, correction, deletion, portability, restriction, or disclosure of personal information.

California residents may have rights under California privacy law. Honor by NV does not sell personal information or share it for cross-context behavioral advertising. We will not discriminate against you for making a valid privacy request.

To submit a privacy request, email support@honorbynv.com with the subject line “Privacy Request.” We may need to verify your identity before completing certain requests.

8. Children’s Privacy

Our website is intended for adults arranging or purchasing services and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through this website. If you believe a child has provided information, contact us so we can review and delete it when appropriate.

9. External Links and Services

Our website may link to third-party websites, booking tools, payment services, social networks, or partner resources. We are not responsible for the privacy or security practices of third parties, and we encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy as our services, website, or legal obligations change. The “Last updated” date above shows when the latest revision took effect. Material changes may also be communicated through the website or another reasonable method.

11. Contact Us

For privacy questions or requests, contact:

This Privacy Policy is provided for general business transparency and is not legal advice. Honor by NV may wish to have this policy reviewed by a qualified attorney as its services, partnerships, payment systems, and data practices expand.